12/2/2023 0 Comments First key home![]() The move out inspection employee was lovely and the new stove replacement was, thankfully, painless.Īnd ever other time I ever needed anything from your company, I got nothing or a run around. There were only two times FirstKey didn’t majorly disappointment, or put my safety at risk. I would get an initial reply, and never hear from her again. And then with moving out, you guys assured me I was good, then I got hit with a $75 late fee, for what? I was paid in full and reassured so, after hunting someone down via email for days! My property manager didn’t exist! I could NEVER reach them, no matter how hard I tried. After both of these, I gave up and just never used half of the master bath! I had to travel to the downstairs unit every time I needed a restroom. I lost 5 hours of waiting for them that day. That vendor failed to repair the leaking toilet and resulted in needing another vendor to come out. It took several months of communication, and four different FirstKey employees to find that wrong and inappropriate, despite me reporting it immediately. I finally relented and gave him my number just to get him to leave. He was very pushy and would not take no for an answer. ![]() That vendor then hit on me, a female, alone in the home with him. Emergency maintenance was needed to repair the buckets of water that rained down into my kitchen from the bathroom above, took two weeks to have someone come out. ![]() ![]() I just got away from them and this was my response to their move-out survey:one for hours about the issues getting the key. I just got away from them and this was my response to their move out survery: ![]()
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